Website privacy statement
1. Introduction
We at User Story Ltd respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002. The purpose of this website privacy statement is to outline how we deal with any data (personal or non-personal) you provide to us while visiting our website, http://www.userstory.ie. Naturally, if you are not happy with this privacy policy you should not use this website.
By visiting this website, you are accepting the terms of this privacy statement. This privacy statement applies only to http://www.userstory.ie. We are not responsible for the content or the privacy statements/privacy policies of any external websites that we have, in good faith, linked to or mentioned on our site.
2. Types of information collected
We retain two types of information: personal data and non-personal data.
Personal data
This is data that identifies you or can be used to identify or contact you and may include your name, address, organisation or employer, email address, telephone number, and user IP addresses in circumstances where they have not been deleted, clipped, or anonymised. Such information is only collected from you if you voluntarily submit it to us.
Non-personal data
Like most websites, we gather statistical and other analytical information of all visitors to our website. This non-personal data is collected on an aggregate basis and comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types, and other anonymous statistical data involving the use of our website.
3. Purposes for which we hold your information
How we use your personal data
We will process any personal data you provide to us for the following purposes:
- to provide you with the goods or services you have ordered
- to contact you if required in connection with your order
- to respond to any communications you might send to us
- to contact you in relation to our usability services
How we use your non-personal data
Like most website operators, we use the non-personal data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
How we use cookies
This website uses "cookie" technology.
A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website. Our cookies may also record information relating to visitors to our website, such as the number of unique visitors to our website, the pages viewed and time spent on each, how the visitor entered the website (for example via a search engine result, a direct hyperlink, or by clicking on an ad), the total time spent on the website, and the web browser used.
You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion.
4. Disclosure of information to third parties
Disclosure of personal data
We may use certain trusted third party companies and individuals to help us provide, analyze, and improve our services. These third parties may include, but are not limited to, providers of data storage services, web development/website mangagement services, database management services, web analytics services, and payment processing services. We may provide your information to these third parties for the purposes of performing these tasks on our behalf and under obligations similar to those in this privacy statement.
We will not disclose your personal data to any additional third parties other than those outlined above unless you have consented to its disclosure or unless we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Disclosure of non-personal data
We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include commercial partners, our suppliers and service providers (such as providers of advertising, marketing, promotional, or public relation services, including website tracking services), prospective clients, media personnel, and other similar parties.
5. Change in ownership of the business
In the event of a sale, merger, liquidation, receivership, or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party. You will be notified in the event of any such transfer and you will be given an opportunity to opt out.
6. Security
Any personal data that you submit through our website is held on secure servers hosted by our Internet Service Provider, currently Blacknight Internet Solutions Ltd. The nature of the Internet is such that we cannot guarantee or warrant that any information you transmit to us via the Internet is 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.
7. Updating, verifying, and deleting personal data
You may inform us of any changes in your personal data, and in accordance with our obligations under the Data Protection Acts 1988 and 2002, we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended, or removed from our database, please email us at privacy@userstory.ie with details of your request.
8. Changes to this privacy statement
This privacy statement may change from time to time. Any changes to this privacy statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this privacy statement, or otherwise disclosed to you at the time it was collected, we will notify you (for example, by email), and you will have a choice as to whether or not we use your information in the new manner.